Muffler Problems

well, when i got my car, the first mod was super 40 series flowmasters. i had them on for a year and a half until the passenger side muffler started rattling. i took it back to the certified installer and he said it was the mufflers going bad. as a result, i had to have my stock mufflers put back on. i understand that flowmasters are supposed to be warranteed for life, but a flood swept through Coffeyville where i live last year and whiped out my house AND the muffler shop, destroying both of our records of me even having the mufflers. i still have them sitting in my garage and i have yet another email into flowmaster. whats a guy to do?

I would call them and get someone on the phone. Explain the situation to them and see what they suggest. If they say there isnt much you can do then you just have to chalk it up and live and learn but every once in a while you get someone cool at a manufacturer and they will help you out.

Yancey...get with David and Paul on this...I believe there is a muffler shop here in tulsa that replaced theres no questions asked...and sent the others ones back for warranty. I believe its K & M Muffler? David will have to chime in and confirm

that would be awesome! i hope they chime in soon. so i guess im not the first one to have this problem???

Yep... I replaced mine. VERY well known problem. The delta flow baffles or whatever come loose. Basically the spot-welds on the first ones were poo poo. Thus is makes more noise than jarrod in a prison shower.

Call Chris at:
K&M 736 W Elgin St
Broken Arrow, OK 74012
(918) 251-3848

Paul,

Have you ever hit K&M up for a sponsorship? We could easily send him a lot of business if he is reputable and does good work.

Nope. thought about it...

DO IT!

sooooooooooo, do i need to get ahold of this place to see if they can do the same for me?

fst06stg wrote:sooooooooooo, do i need to get ahold of this place to see if they can do the same for me?

Go for it!! Tell him Bold Moves Mustang Club of Tulsa sent you. See what he can do for you.

can i get a number and a contact name at the place?

?????????????????????

look towards the top..... It's posted.

fst06stg wrote:sooooooooooo, do i need to get ahold of this place to see if they can do the same for me?

It was posted about 3 posts above your question hehe

whoopsy... my fault. thanks guys.

K & M muffler can warranty it without a reciept. Hell I think he can print his own reciept haha

Call Kris over at K&M. He'll take care of it.

fst06stg wrote:heres the response flowmaster gave me:



Yancey,

I’m sorry to hear about the problem that you had with your muffler. Unfortunately, we need a receipt to show proof of purchase and verify that you are the original owner. If the dealer remembers you, they should be able to warranty the muffler out through their distributor. That is the fastest way to warranty out one of our mufflers. They should be able to exchange it through their distributor and get everything straightened out. Please let me know if there is anything else I can help you with. Thanks.



Mark Emerson

Senior Sales Representative

Western / Mountain Region



heres the problem though: my dealer doesnt want to work with me. he basically told me that i dont have a receipt and he doesnt have the records... even though ive been a loyal customer and have spent hundreds and hundreds of dollars at his business. hopefully the K&M thing works out.

This pisses me off.... It's not like this is the first case of "The Rattle".. They are well aware that this problem exist. Why do they need a receipt??? Isn't FLOWMASTER stamped on the Mufflers, proving it's theirs enough??

It is hard to find good partners/vendors these days. They either do half ass work or they refuse to put anything in writing as far as price goes. Not saying this is the case with this guy but out of the 7 or 8 vendors I have worked with there are only 1 or 2 that I have enjoyed working with.

well ya know, like i said... ive had all of my exhaust work done there on my last 3 vehicles, oil changes, windshield chips... and this guy wants to just brush me off like im some dumb kid. its BS. and about the receipt thing, Hell, he hand writes his own damn receipts. why cant he just make me one. ill never go back there. im a customer representative for PEPSI and i go above and beyond for my customers. just seems theres no loyalty reward to some people though.

looks like its gonna get taken care of! kind of sucks that i dont live a lil closer to tulsa to get this done, but a special trip wont bother me a bit. thanks for the info and references you guys. this was driving me bonkers. i really appreciate it.

Not a problem...is K & M going to take care of you?

Grabber07' wrote:Not a problem...is K & M going to take care of you?

yessir, i just got off the phone with Chris over there. you could tell he had been through this a couple of times before, lol.

Glad hes going to fix you up! NO MORE RATTLE!!! FTW

Kris is a great guy. Him and his dad have done many a set of mufflers for me over the years.

Grabber07' wrote:Glad hes going to fix you up! NO MORE RATTLE!!! FTW

hells yea son!

i would never go to k&m muffler i have been in there several times and EVERY time i go in there they are rude as can be and act like they dont want my buisness...randys brake and muffler at 21st and memorial i believe is were id go prolly 1/2 the price too great guy

Well you cant please everyone. Most here that have dealt with K & M have had a pleasant experience. Plus hes going to Warranty the mufflers...cant get any better than that.

You just have to know Kris and his dad. They have a very dry personality. Once you get to know them you understand.