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Rock Cafe  Empty Rock Cafe

Post by Guest 8/2/2010, 3:48 pm

So I talked to the owner today about the service, the wait, being overcharged, the order being wrong and the attitude of the twin sluts that work there. I started out nice, asking questions and she proceeded to have the same attitude as the waitresses. She was not interested in what I had to say, the fact that the customer was dissatisfied or that her staff was rude. She pretty much told me "too f'ing bad" that it was not her fault and that i was the one (along with Jimmy) that apparently ordered our own food wrong. I told her that she should train her staff to be more customer friendly, and also how to count money, or use the register. Nothing will change, having read the reviews on several sites, apparently this has been going on forever. Sooooo, I proceeded to add to the scathing reviews with one of my own ON EVERY RESTAURANT REVIEW SITE AVAILABLE.

Maybe loss of income will make her change her method of customer service.

Oh and btw, it was our fault for overwhelming the kitchen and we should have called, and not just barged in on them. (her words)

Guest
Guest


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Rock Cafe  Empty Re: Rock Cafe

Post by 03.sonicblue 8/2/2010, 4:42 pm

The customer is wrong, thats a business plan for failure. There is no better way to limit you business than to piss off the customer who supports it.
03.sonicblue
03.sonicblue
BMMC Board Member
BMMC Board Member

Number of posts : 5734
Age : 42
Location : Broken Arrow
Car Type : 03 Mustang Cobra
First Name : Jerry
Registration date : 2008-07-26

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Rock Cafe  Empty Re: Rock Cafe

Post by Guest 8/2/2010, 5:06 pm

Seems to be the wave of the future, and the next generation could care less about customer satisfaction. Thank god, I'll be dead soon Rock Cafe  852292

Of course it would have been more bearable if you'd have been there to lust after. How was the re-union?

Guest
Guest


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Rock Cafe  Empty Re: Rock Cafe

Post by 03.sonicblue 8/2/2010, 5:20 pm

It was about what I expected and a little disappointing at the same time. It was fun to go and see everyone, but would have enjoyed the cruise better.
03.sonicblue
03.sonicblue
BMMC Board Member
BMMC Board Member

Number of posts : 5734
Age : 42
Location : Broken Arrow
Car Type : 03 Mustang Cobra
First Name : Jerry
Registration date : 2008-07-26

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Rock Cafe  Empty Re: Rock Cafe

Post by BMMC1 8/2/2010, 5:36 pm

My meal was great and timely. :)
BMMC1
BMMC1
BMMC Board Member
BMMC Board Member

Number of posts : 13771
Age : 57
Location : Tulsa
Car Type : 2011 Shelby GT500
First Name : Paul The DILF
Registration date : 2008-03-09

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Rock Cafe  Empty Re: Rock Cafe

Post by ARMORINE 8/2/2010, 5:39 pm

2006GT wrote:My meal was great and timely. :)

mine was good as well
ARMORINE
ARMORINE
Paul's 2 Star Atta-Boy Award!
Paul's 2 Star Atta-Boy Award!

Number of posts : 3701
Age : 35
Location : Tulsa, Oklahoma
Car Type : Shelby GT
First Name : Jared
Registration date : 2008-04-01

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Rock Cafe  Empty Re: Rock Cafe

Post by 08STALLION 8/2/2010, 5:40 pm

Geez Sandy stop your bitching! I ordered mine right, Dinner "side" salad for an appetizer, dinner for dinner, and by appetizer for dessert. Sheesh. And I didn't thrown nearly the fit that Rock Cafe  757412 <--that guy did

HAHAHAHAHA what a tool
08STALLION
08STALLION
BMMC Post Pig
BMMC Post Pig

Number of posts : 1283
Age : 43
Location : In A Van Down By The River
Car Type : 2008 black black black black black black
First Name : Jimmy & Robin
Registration date : 2009-05-09

http://[IMG]https://i585.photobucket.com/albums/ss292/08stallion/

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Rock Cafe  Empty Re: Rock Cafe

Post by Guest 8/2/2010, 5:41 pm

2006GT wrote:My meal was great and timely. :)

Screw you and Jared


And Jimmy, she did say that you were gonna be charged for those fries, expect a bill . . . Poke

Guest
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Rock Cafe  Empty Re: Rock Cafe

Post by 08STALLION 8/2/2010, 5:42 pm

Let her send it, I'll refill the mayo jar next time im down to pay it off.
08STALLION
08STALLION
BMMC Post Pig
BMMC Post Pig

Number of posts : 1283
Age : 43
Location : In A Van Down By The River
Car Type : 2008 black black black black black black
First Name : Jimmy & Robin
Registration date : 2009-05-09

http://[IMG]https://i585.photobucket.com/albums/ss292/08stallion/

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Rock Cafe  Empty Re: Rock Cafe

Post by Guest 8/2/2010, 5:43 pm

Oh my thud

Guest
Guest


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Rock Cafe  Empty Re: Rock Cafe

Post by Guest 8/2/2010, 5:45 pm

03.sonicblue wrote:It was about what I expected and a little disappointing at the same time. It was fun to go and see everyone, but would have enjoyed the cruise better.

It's only good to go to a reunion after about 20 years or so, and then never go again. Funny to see how they've changed. I don't get the people that go every 5 years, they just need to get over high school/college and move on.

Guest
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Rock Cafe  Empty Re: Rock Cafe

Post by BMMC1 8/2/2010, 5:47 pm

Mine next reunion is going to be a the Rock Cafe! FTW!
BMMC1
BMMC1
BMMC Board Member
BMMC Board Member

Number of posts : 13771
Age : 57
Location : Tulsa
Car Type : 2011 Shelby GT500
First Name : Paul The DILF
Registration date : 2008-03-09

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Rock Cafe  Empty Re: Rock Cafe

Post by Guest 8/2/2010, 5:49 pm

Nice, and don't call ahead, let it be a surprise thumbsup

I'll just paypal another 20, for I shall not be attending that event.

Guest
Guest


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Rock Cafe  Empty Re: Rock Cafe

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