Need help with laptop
+2
BMMC1
John
6 posters
Page 1 of 1
Need help with laptop
Im running IE 64 bit and all of a sudden Im having issues. Nothing shows up on McAfee but the other day I got a message saying that Adobe was crashing. This laptop is only two weeks old. Basically whats happening is IE will crash intermittently when I try to go back a page or when Im on YouTube and try to open another tab. Also videos and any movement on screen will sometimes have real slow frame rate. Now it said Adobe was the issue but it looks like I have all my updates and everything and I dont have any programs running that would cause this. Should I just install Adobe again? Im not good at troubleshooting computers so help would be appreciated.
John- BMMC Enthusiast
- Number of posts : 247
Age : 38
Location : A place
Car Type : Foxbody
First Name : John
Registration date : 2008-11-21
Re: Need help with laptop
Did it happen after you installed Adobe? If so do a full uninstall and do a reinstall.
Which adobe product did you install? Is it a legit copy?
Worst comes to worst... save everything (files) and do a restore.
Which adobe product did you install? Is it a legit copy?
Worst comes to worst... save everything (files) and do a restore.
BMMC1- BMMC Board Member
- Number of posts : 13771
Age : 57
Location : Tulsa
Car Type : 2011 Shelby GT500
First Name : Paul The DILF
Registration date : 2008-03-09
Re: Need help with laptop
Everything came installed already. Yes its legit lol.
John- BMMC Enthusiast
- Number of posts : 247
Age : 38
Location : A place
Car Type : Foxbody
First Name : John
Registration date : 2008-11-21
Re: Need help with laptop
Restore or take it back to the store... Where did you get it? What model do you have etc?
It might be your video card but I doubt it being this new. But it does happen. Adobe shouldn't effect frame rate. In any case, you won't wanna try to replace it. On some laptops it's integrated into the mother board others it's a stand alone. In any case 99% of them are a pain to change!
It might be your video card but I doubt it being this new. But it does happen. Adobe shouldn't effect frame rate. In any case, you won't wanna try to replace it. On some laptops it's integrated into the mother board others it's a stand alone. In any case 99% of them are a pain to change!
BMMC1- BMMC Board Member
- Number of posts : 13771
Age : 57
Location : Tulsa
Car Type : 2011 Shelby GT500
First Name : Paul The DILF
Registration date : 2008-03-09
Re: Need help with laptop
What websites have you been visiting......
Shelby10'- BMMC Board Member
- Number of posts : 3610
Age : 42
Location : Broken Arrow
Car Type : 2010 Shelby GT500
First Name : Jarrod
Registration date : 2010-11-04
Re: Need help with laptop
Its an Acer. Ive never had a problem with them before. Im on wireless so I guess that could cause some issues. Maybe one of my programs is updating and its not telling me?
The websites Ive been following shouldnt matter. Usually its Facebook, Yahoo, Google, here, and dirtysluts11.net. Thats about it.
When I said on the screen frame rate slowing I meant IE applications only.
The websites Ive been following shouldnt matter. Usually its Facebook, Yahoo, Google, here, and dirtysluts11.net. Thats about it.
When I said on the screen frame rate slowing I meant IE applications only.
John- BMMC Enthusiast
- Number of posts : 247
Age : 38
Location : A place
Car Type : Foxbody
First Name : John
Registration date : 2008-11-21
Re: Need help with laptop
John wrote:Its an Acer. Ive never had a problem with them before. Im on wireless so I guess that could cause some issues. Maybe one of my programs is updating and its not telling me?
The websites Ive been following shouldnt matter. Usually its Facebook, Yahoo, Google, here, and dirtysluts11.net. Thats about it.
When I said on the screen frame rate slowing I meant IE applications only.
HA I knew it!
Shelby10'- BMMC Board Member
- Number of posts : 3610
Age : 42
Location : Broken Arrow
Car Type : 2010 Shelby GT500
First Name : Jarrod
Registration date : 2010-11-04
Re: Need help with laptop
Sounds like you have some spyware or malware. Download spybot (http://www.safer-networking.org/en/mirrors/index.html), install it, check for updates, download them, then run a scan. Tell it to clean anything it finds. Check back after that.
MusicMan66- BMMC Enthusiast
- Number of posts : 156
Age : 58
Location : Broken Arrow
Car Type : 2009 GT/CS
First Name : Steve
Registration date : 2011-05-11
Re: Need help with laptop
Ive already done all that and I have McAfee, nothing showed up. I havent been anywhere or opened up anything that would give me a bot. I manually updated Adobe so I'll see what that does.
@Jarrod...LOL
@Jarrod...LOL
John- BMMC Enthusiast
- Number of posts : 247
Age : 38
Location : A place
Car Type : Foxbody
First Name : John
Registration date : 2008-11-21
Re: Need help with laptop
Have you gone to Microsoft and checked for updates?
03.sonicblue- BMMC Board Member
- Number of posts : 5734
Age : 43
Location : Broken Arrow
Car Type : 03 Mustang Cobra
First Name : Jerry
Registration date : 2008-07-26
Re: Need help with laptop
I havent went to their site but my computer updates automatically.
John- BMMC Enthusiast
- Number of posts : 247
Age : 38
Location : A place
Car Type : Foxbody
First Name : John
Registration date : 2008-11-21
Re: Need help with laptop
Have you tried shaking it? Might just need persuading
Shelby10'- BMMC Board Member
- Number of posts : 3610
Age : 42
Location : Broken Arrow
Car Type : 2010 Shelby GT500
First Name : Jarrod
Registration date : 2010-11-04
Re: Need help with laptop
Deleted my Macafee trial and it seems fine now. Ditched IE for Chrome too. Hasnt happened since.
John- BMMC Enthusiast
- Number of posts : 247
Age : 38
Location : A place
Car Type : Foxbody
First Name : John
Registration date : 2008-11-21
Re: Need help with laptop
I use Chrome and really find it loads and searches noticibly faster
Shelby10'- BMMC Board Member
- Number of posts : 3610
Age : 42
Location : Broken Arrow
Car Type : 2010 Shelby GT500
First Name : Jarrod
Registration date : 2010-11-04
Re: Need help with laptop
I already deleted spybot and went back to my usual Kaspersky. I dont use spybot unless I have nothing else at the moment, it really isnt that great for removing a lot of things but its decent and free.
John- BMMC Enthusiast
- Number of posts : 247
Age : 38
Location : A place
Car Type : Foxbody
First Name : John
Registration date : 2008-11-21
Re: Need help with laptop
I can't stand McAfee. I've only used it once and had all kinds of problems, mostly with the web browser. Good call.
MusicMan66- BMMC Enthusiast
- Number of posts : 156
Age : 58
Location : Broken Arrow
Car Type : 2009 GT/CS
First Name : Steve
Registration date : 2011-05-11
Re: Need help with laptop
Oddly enough I use MS Security Essentials. Free to down, finds 99% of the bad stuff and doesn't leave a big footprint. Amazing for MS. Mal-ware Bytes is also a good one. Macafee is a hog!
BMMC1- BMMC Board Member
- Number of posts : 13771
Age : 57
Location : Tulsa
Car Type : 2011 Shelby GT500
First Name : Paul The DILF
Registration date : 2008-03-09
Re: Need help with laptop
It seemed after I actually took the time to observe the issue closer that the macafee site adviser might of been the problem. This is the first time Ive used macafee, seems the stories may be true. It was a free trial so I figured why not.
John- BMMC Enthusiast
- Number of posts : 247
Age : 38
Location : A place
Car Type : Foxbody
First Name : John
Registration date : 2008-11-21
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