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Need help with laptop

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BMMC1
John
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Need help with laptop Empty Need help with laptop

Post by John 10/21/2011, 12:17 pm

Im running IE 64 bit and all of a sudden Im having issues. Nothing shows up on McAfee but the other day I got a message saying that Adobe was crashing. This laptop is only two weeks old. Basically whats happening is IE will crash intermittently when I try to go back a page or when Im on YouTube and try to open another tab. Also videos and any movement on screen will sometimes have real slow frame rate. Now it said Adobe was the issue but it looks like I have all my updates and everything and I dont have any programs running that would cause this. Should I just install Adobe again? Im not good at troubleshooting computers so help would be appreciated.
John
John
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Post by BMMC1 10/21/2011, 12:30 pm

Did it happen after you installed Adobe? If so do a full uninstall and do a reinstall.

Which adobe product did you install? Is it a legit copy?

Worst comes to worst... save everything (files) and do a restore.
BMMC1
BMMC1
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Post by John 10/21/2011, 12:35 pm

Everything came installed already. Yes its legit lol.
John
John
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Post by BMMC1 10/21/2011, 12:54 pm

Restore or take it back to the store... Where did you get it? What model do you have etc?

It might be your video card but I doubt it being this new. But it does happen. Adobe shouldn't effect frame rate. In any case, you won't wanna try to replace it. On some laptops it's integrated into the mother board others it's a stand alone. In any case 99% of them are a pain to change!
BMMC1
BMMC1
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Number of posts : 13771
Age : 57
Location : Tulsa
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Post by Shelby10' 10/21/2011, 1:00 pm

What websites have you been visiting......







Kinky
Shelby10'
Shelby10'
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Number of posts : 3610
Age : 42
Location : Broken Arrow
Car Type : 2010 Shelby GT500
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Post by John 10/21/2011, 1:03 pm

Its an Acer. Ive never had a problem with them before. Im on wireless so I guess that could cause some issues. Maybe one of my programs is updating and its not telling me?

The websites Ive been following shouldnt matter. Usually its Facebook, Yahoo, Google, here, and dirtysluts11.net. Thats about it.

When I said on the screen frame rate slowing I meant IE applications only.
John
John
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Post by Shelby10' 10/21/2011, 2:36 pm

John wrote:Its an Acer. Ive never had a problem with them before. Im on wireless so I guess that could cause some issues. Maybe one of my programs is updating and its not telling me?

The websites Ive been following shouldnt matter. Usually its Facebook, Yahoo, Google, here, and dirtysluts11.net. Thats about it.

When I said on the screen frame rate slowing I meant IE applications only.

HA I knew it! lol!
Shelby10'
Shelby10'
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Post by MusicMan66 10/21/2011, 3:02 pm

Sounds like you have some spyware or malware. Download spybot (http://www.safer-networking.org/en/mirrors/index.html), install it, check for updates, download them, then run a scan. Tell it to clean anything it finds. Check back after that.
MusicMan66
MusicMan66
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Post by John 10/21/2011, 4:25 pm

Ive already done all that and I have McAfee, nothing showed up. I havent been anywhere or opened up anything that would give me a bot. I manually updated Adobe so I'll see what that does.

@Jarrod...LOL
John
John
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Post by 03.sonicblue 10/21/2011, 4:26 pm

Have you gone to Microsoft and checked for updates?
03.sonicblue
03.sonicblue
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Post by John 10/21/2011, 4:55 pm

I havent went to their site but my computer updates automatically.
John
John
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Post by Shelby10' 10/21/2011, 5:01 pm

Have you tried shaking it? Might just need persuading
Shelby10'
Shelby10'
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Age : 42
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Post by John 10/24/2011, 3:44 pm

Deleted my Macafee trial and it seems fine now. Ditched IE for Chrome too. Hasnt happened since.
John
John
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Post by Shelby10' 10/24/2011, 5:21 pm

I use Chrome and really find it loads and searches noticibly faster
Shelby10'
Shelby10'
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Number of posts : 3610
Age : 42
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Post by MrClark 10/25/2011, 12:08 am

On spybot make sure you tell it to dload and check beta versions as well
MrClark
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http://www.chucknorrisfacts.com/

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Post by John 10/25/2011, 1:29 am

I already deleted spybot and went back to my usual Kaspersky. I dont use spybot unless I have nothing else at the moment, it really isnt that great for removing a lot of things but its decent and free.
John
John
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Post by MusicMan66 10/25/2011, 8:59 am

I can't stand McAfee. I've only used it once and had all kinds of problems, mostly with the web browser. Good call.
MusicMan66
MusicMan66
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Post by BMMC1 10/25/2011, 9:21 am

Oddly enough I use MS Security Essentials. Free to down, finds 99% of the bad stuff and doesn't leave a big footprint. Amazing for MS. Mal-ware Bytes is also a good one. Macafee is a hog!
BMMC1
BMMC1
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Age : 57
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Post by John 10/26/2011, 2:48 am

It seemed after I actually took the time to observe the issue closer that the macafee site adviser might of been the problem. This is the first time Ive used macafee, seems the stories may be true. It was a free trial so I figured why not.
John
John
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